Privacy Policy

1. Introduction

Elite Aiken Fencing respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you request quotes, contact us, or use our services. This may include:

• Name and contact information (email address, phone number, mailing address)
• Property address and details about your fence project
• Payment and billing information
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including IP address, browser type, operating system, referring URLs, pages viewed, and access times. This information helps us improve our website and services.

3. How We Use Your Information

We use the information we collect to:

• Provide fence installation, repair, and replacement services
• Respond to your inquiries and provide customer support
• Process quotes, estimates, and service agreements
• Schedule appointments and communicate about your project
• Process payments and maintain billing records
• Send you important information about our services
• Improve our website, services, and customer experience
• Comply with legal obligations and protect our business interests

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (payment processors, scheduling tools, etc.)
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Elite Aiken Fencing, our customers, or others
• In connection with a business transfer, merger, or acquisition
• With your explicit consent

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project records, invoices, and warranty information are retained according to business and legal requirements.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and obtain a copy of your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information (subject to legal obligations)
• The right to object to or restrict certain processing of your information
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about website usage. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

11. California Privacy Rights

California residents have additional privacy rights under the California Consumer Privacy Act (CCPA). If you are a California resident, you may request information about how we share certain categories of personal information with third parties and affiliates for their direct marketing purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

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